Privacy Policy
Last updated: 2026. This policy describes how SaloneFix collects, uses, and protects your information in Sierra Leone and when you use our platform.
1. Information we collect
We collect information you provide when you register (name, email, phone, trade, service area, company name where applicable), when you book or offer jobs, and when you contact us. We also collect usage data (e.g. how you use the site) and device information (e.g. browser type, IP address) to improve our services and security.
2. How we use your information
We use your information to provide and improve SaloneFix (matching customers and professionals, verifying identity), to communicate with you about your account and listings, to send service-related and optional marketing messages if you agree, and to comply with law and protect the safety of our users. SaloneFix does not process payments, hold funds, or use escrow—payment is arranged directly between you and the professional or customer.
3. Sharing your information
We may share your information with service providers who help us operate (e.g. hosting, email). When you contact or are contacted by a pro or customer through SaloneFix, relevant details are shared between the parties. We do not process payments, hold funds, or use escrow. We do not sell your personal data to third parties for their marketing.
4. Data retention and security
We retain your data for as long as your account is active or as needed to provide services, resolve disputes, and comply with legal obligations. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
5. Your rights
You can access, correct, or delete your account and personal data through your account settings or by contacting us. You may also object to or restrict certain processing where applicable by law. For questions or to exercise these rights, contact us via the Contact Us page.
6. Cookies and similar technologies
We use cookies and similar technologies to run the site, remember your preferences, and analyse usage. You can manage cookie settings in your browser; some features may not work fully if you disable cookies.
7. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and, where appropriate, by email or a notice on the site. Your continued use of SaloneFix after changes constitutes acceptance of the updated policy.
8. Contact
For privacy-related questions or requests, please use our Contact Us page or write to us at the address provided there. We will respond in line with applicable data protection law.